$25 per new case (case ends after 48 hours)
- No charge for the following: urgent advice on whether to go to E.R. or urgent care
- No charge for any one text question prior to any appointment already on the books
- No charge for text appointment request or video visit request
- No charge for any quick, appropriate refill request if you have been seen already for the problem in the last 6-12 months.
- No charge for any one text exchange related to a problem discussed at an appointment in the last 30 days (new problem is charged even
during that 30 days)